Terms of Service

Last Updated: 18/02/26

1. Overview

This website is operated by KZN Development. Throughout the site, the terms “we”, “us” and “our” refer to Oakwood Furniture Outlet by KZN Development LTD.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein.

If you do not agree to all terms and conditions, you may not access the website or use any services.

2. Business Information

Business Name: Oakwood Furniture Outlet (Operated under KZN Development LTD)
Registered Address: 113 Lightbox Media City, Manchester M50 2AD
Email: info@oakwoodfurnitureoutlet.co.uk
Phone: +447427235749
Company Number:16655049


Oakwood Furniture Terms of Service

Last Updated: 18/02/26

1. Overview

This website is operated by KZN Development who own Oakwood Furniture. Throughout the site, the terms “we”, “us” and “our” refer to Oakwood Furniture.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including additional policies referenced herein or available via hyperlink.

If you do not agree to all Terms, you may not access the website or use any services.

2. Business Information

Business Name: Oakwood Furniture
Registered Parent Business Name: KZN Development
Registered Address: 113 Lightbox Media City, Manchester M50 2AD
Email: info@oakwoodfurnitureoutlet.co.uk
Phone: 07427235749
Company Number:16655049

We aim to respond to all customer enquiries within 1–2 business days.

3. Products and Services

Oakwood Furniture sells home furniture and related home furnishing products via our online store.

We make every effort to ensure product descriptions, images, specifications, and pricing are accurate. However:

  • Colours may vary slightly due to screen differences

  • Dimensions are approximate unless stated otherwise

  • Product packaging may differ from images shown

We reserve the right to modify or discontinue products without notice.

4. Orders

When placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorised to use the payment method provided

  • You are legally capable of entering into binding contracts

We reserve the right to refuse or cancel orders if fraud, pricing errors, or stock issues are suspected.

If we cancel an order after payment, a full refund will be issued.

5. Pricing and Payments

All prices are listed in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time without notice.

We accept payments via secure third-party payment providers such as:

  • Debit and Credit Cards

  • PayPal (if enabled)

  • Shop Pay / Apple Pay / Google Pay (if available)

We do not store full card payment details.

6. Shipping and Delivery

Delivery times are estimates and not guaranteed.

Factors affecting delivery include:

  • Courier delays

  • Weather conditions

  • Supply chain disruptions

Risk of loss transfers to you once goods are delivered to your address.

Full delivery details are outlined in our Shipping Policy.

7. Returns and Refunds

Customers have rights under the UK Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

You may return most unused items within 14 days of delivery unless stated otherwise.

Returned items must:

  • Be unused

  • Be in original packaging

  • Be in resellable condition

Refunds are processed after inspection of returned goods.

Custom, made-to-order, or clearance items may be non-refundable unless faulty.

Full details are available in our Refund Policy.

8. Faulty or Damaged Goods

If goods arrive damaged or faulty, you must contact us within 48 hours of delivery with:

  • Photos of damage

  • Order number

  • Description of issue

We will arrange replacement, repair, or refund where appropriate.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or damage systems

  • Copy or reproduce content without permission

All website content remains property of Oakwood Furniture unless stated otherwise.

10. Limitation of Liability

To the maximum extent permitted by law, Oakwood Furniture shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits

  • Loss of data

Nothing in these Terms excludes liability for death, personal injury, or fraud.

11. Privacy

Your submission of personal information is governed by our Privacy Policy.

We process data in accordance with UK GDPR and Data Protection laws.

12. Third Party Services

We may use third party providers for:

  • Payments

  • Shipping

  • Website hosting

  • Analytics

We are not responsible for third party service outages or failures.

13. Changes to Terms

We reserve the right to update these Terms at any time.

Changes take effect immediately upon posting to the website.

14. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be handled in UK courts unless otherwise required by law.

15. Contact Information

Oakwood Furniture Outlet (Operated under KZN Development LTD)
Email: info@oakwoodfurnitureoutlet.co.uk
Phone: +447427235749
Address: 113 Lightbox Media City, Manchester M50 2AD