FAQ's

Do you ship internationally?

We currently sell products in the United Kingdom. We do not offer worldwide shipping.

What is your return policy?

We offer a hassle-free 30-day return policy on most products. If you're not satisfied with your purchase, please review our return guidelines for more information.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number and instructions on how to monitor the delivery status of your purchase. If you do not receive this email within 5 hours, please contact us at info@oakwoodfurnitureoutlet.co.uk or call us on +447467190780. You can also track your order here

How can I contact customer support?

You can reach us through our contact form on the website, via email at info@oakwoodfurnitureoutlet.co.uk, or by phone at +447467190780. We’re here to help with any questions or concerns!

What should I do if my order arrives damaged? 

If your order arrives damaged, please contact us immediately with at least 2 clear photos of the damage. We will work with you to resolve the issue as quickly as possible, including arranging a replacement or refund. To open our full Delivery, Returns & Refunds Policy in a new window please click here

Do you offer warranties on your products? 

Yes, many of our products come with manufacturer warranties. For specific warranty information, please refer to the product details or contact our customer service team. You can find all our contact details here:

Oakwood Furniture Outlet
Address: 113 The Lightbox, Media City, Manchester, Lancashire, United Kingdom, M50 2AD

Email: info@oakwoodfurnitureoutlet.co.uk
Phone: +447467190780

Opening Hours:

09:00 - 17:00

Monday - Friday

Registered in England and Wales
Company Registration Number (CRN): 17071645